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System Status

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In your Blue by ADT applications and portals you'll see a System Status card.  You’ll also see an alert icon with a number on your mobile applications and Security Touchpad.  This information relates to the status of your system. If one of your doors or windows is open, if a device has a low battery or if it has gone missing, you will see an indication here.To remove an alert, you must clear your sensor or fix the issue with the device. For more information about troubled devices, please see the specific device for support on addressing the issue.