Your security system includes a Panic Button to be used in case of an emergency inside your home. This Panic Button will immediately notify the monitoring center to automatically dispatch emergency services to help you without delay. The Panic Button can only be selected when you are at home.
To trigger the panic button:
- TOUCHPAD (if included): Tap the orange button, then select the emergency
- ENTRY KEYPAD: Press the star(*) and pound (#) buttons at the same time
- KEYCHAIN REMOTE: Press the star (*) and STAY buttons at the same time
- DURESS CODE: There is also an option where you can set up a special Duress Code (different from your master and user codes), to be used when you feel threatened by someone who followed you inside your home. When you enter the code, the alarm will not sound, but a special Duress message is sent to the monitoring center, and emergency services will respond appropriately. To create a Duress Code, go to Settings > Users > Add. Select Type Duress > Enter unique 4 digit master code, then press Save.
NOTE: The Panic Button and Duress Codes should only be used in an emergency. There is no option to cancel dispatch. If you are not in an emergency situation, this will be treated like a false alarm by your local municipality and police department.
