Article

Limited Warranty on Purchased or Leased Products; Product Warranty Disclaimer

« Go Back

Information

 
Content
Limited Warranty on Purchased or Leased Products; Product Warranty Disclaimer.
a. THE FOLLOWING LIMITED WARRANTY IS APPLICABLE TO PRODUCTS THAT YOU PURCHASE:
i. ADT will repair or replace any defective equipment (with new or refurbished equipment, at ADT's sole option) that you purchase at no cost to you for a period of 12 months from the date of purchase;
ii. You will receive a prepaid mailing label to return any defective system equipment;
iii. You are responsible to pay shipping costs for any replacement equipment;
iv. After the expiration of the 12-month warranty period you are responsible for the cost of all replacement equipment, including all shipping charges;
v. If you fail to return the defective equipment you void this warranty and must pay ADT the MSRP for the equipment.

b. THE FOLLOWING LIMITED WARRANTY IS APPLICABLE TO PRODUCTS THAT YOU LEASE:
i. Your leased equipment is warrantied for the full term of the Lease provided you remain in good standing;
ii. Any defective leased system equipment will be repaired or replaced (with new or refurbished equipment, at ADT's sole option) at no cost to you;
iii. You will receive a prepaid mailing label to return any defective leased system equipment;
iv. If you fail to return the defective equipment you void this warranty and must pay ADT the MSRP for the equipment.

c. Subject to the terms of the Limited Warranties set forth above, you are responsible for the loss of, damage to, or the entire cost of, any necessary service or repair of the System equipment. The Limited Warranties set forth above shall replace any other product warranty, including without limitation the manufacturer warranty. THE LIMITED WARRANTY DOES NOT APPLY TO PROMOTIONAL ITEMS OR GIFTS. Read Section 16 for other important limitations and exclusions. You have no right to sell, give away, transfer, pledge, mortgage, alter or tamper with the equipment. OTHER THAN THE REPAIR AND REPLACEMENT SERVICES FOR THE SYSTEM OR ANY COMPONENT THEREOF, WE MAKE NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, REGARDING ANY SERVICE OR EQUIPMENT, WHICH IS PROVIDED TO YOU AS IS AND WITH ALL FAULTS. ALL SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY EXCLUDED. ADT IS NOT RESPONSIBLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING TO LEASED SYSTEM EQUIPMENT OR ANY ACCESSORIES/CUSTOMER PURCHASED EQUIPMENT. By leasing from us, you acknowledge that you have had an opportunity to review our warranty terms, have done so to the degree you feel you need to be familiar with them, and you accept their terms and conditions, including the limitations, exclusions, and disclaimers. STATE LAW: Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.

Limitations on our Limited Warranty Obligations.
We have no obligation under our Limited Warranty if we reasonably determine that your need for service was caused by any event, condition or circumstance beyond our control, other than ordinary wear and tear to your System. For example, our Limited Warranty does not cover any of the damage or loss of use resulting from, or necessary because of, any of the following: natural disasters, fires, storms, accidents, acts of God, strikes, riots, floods, or terrorism, Furthermore, our Limited Warranty does not cover any of the damage or loss of use resulting from, or necessary because of, any of the following: (A) your misuse of, or tampering with, the System; (B) telephone line malfunctions or modifications to your telephone service that render it incompatible with your System; (C) your failure to provide ordinary maintenance to your System or any accessories/customer purchased equipment; (D) anyone other than our authorized representative performing service on your System, except at our specific direction; (E) physical alterations made by you or third parties to your Premises or to your System, or made necessary by damage to your Premises or your System; (F) any change in laws or regulations that make it impossible or impracticable to continue use the System as is; or (G) any other reasons beyond our control. You must furnish the necessary electrical power through your meter at your expense to obtain warranty services.