Your security system is CP-01 Certified for False Alarm Reduction. This means we have designed our system with features and best practices to help you reduce false alarms. There are many ways to avoid triggering false alarms, When your alarm is sounding, there are a few options for you to choose, depending on the scenario. You can turn off these settings; however doing so will trigger an increased number of false alarms.
- Abort Window Time – You have 30 seconds to enter the correct passcode, which will allow you to cancel and disarm the alarm, but there is an extra delay known as the Abort Window Delay. If you enter your passcode during this next 30-second window, no alarm is sent to the monitoring center.
- Fire Alarm Verification – After a loud smoke or CO detector siren triggers your Fire Safety Sensors, the system will check twice within 60 seconds to ensure that the siren is still sounding before dispatching a signal to get help. This gives you the opportunity to silence an alarm triggered by burning food, for example, and avoid a false alarm.
- Exit Error - Exit Error occurs if a sensor is tripped when the Exit Time expires, for example, if you do not close the door completely when leaving your home. The Entry Delay time will start immediately, giving you the chance to disarm the system before an Alarm is sent to the monitoring center with an Exit Error.
- Auto Arm Stay - If you arm the system in Away mode and do not exit through a monitored entry point, then the system will automatically default to Stay mode to prevent false alarms from motion sensors.
- 7-Day Practice Period – When you first set up your new security system, you are placed within a 7-Day Practice Period which services as a learning opportunity for you. This will ensure that you can practice using your system and make mistakes without worrying about the police showing up for false alarms. After this 7-day period, as long as all permit requirements are met, you will be placed in full monitoring mode by the monitoring center to ensure that your home is protected.
