The smart home hub is the main in-home controller for your system. It communicates with all of your security sensors and devices and is used to arm and disarm your system. The smart home hub includes a Panic button that triggers the Panic Alarm to notify the authorities during an emergency. It also has a built-in alarm siren, battery backup, and a speaker. You may customize the smart home hub’s settings from the Blue by ADT app at any time.
Tip: If you’re currently self-monitored, take your security to the next level with 24/7 professional monitoring backed by ADT. ADT professional monitoring ensures emergency services are dispatched whenever they’re needed and gives you the peace of mind of cellular backup, which allows your hub to continue operating in the event of a power outage or network loss.
Model Number: S40LRO-01 /S40LR1-01
Included in box: • Smart home hub • Power supply
Before you get started
You will need: • Blue by ADT app on the latest iOS or Android OS • Wi-Fi connectivity at 2.4 GHz
Registering your hub
Download the iOS or Android app by visiting www.BluebyADT.com/apps
Open the app and log in (or create your account)
If you have any questions during setup, you can contact our Onboarding Specialists at 877-464-7437
Setting up your Blue by ADT Smart Home Hub
Your Blue by ADT Smart Home Hub is the most essential piece of your home security system. The smart home hub requires a strong internet connection over Wi-Fi to connect to our servers and provide you with remote access to your security system from the app and web portal. The Blue Smart Home Hub should be placed in the center of your home to optimize the signal coverage area for your security sensors. The smart home hub requires AC power, so it will need to be close to an outlet. The top of the smart home hub contains a built-in keypad for arming and disarming your security system. Do not place anything on top of your smart home hub which could accidentally press buttons.
Note: When finding a place to position your smart home hub, it will need to be free from metal objects and appliances that generate heat. The device should not be placed directly on or near any major appliances, heaters, entertainment consoles, cable boxes, internet routers, televisions, and stereos.
Begin setting up your smart home hub once you have determined its ideal location.
Unpack the smart home hub and plug the provided power cord into the bottom port. Plug the power cord into the closest power outlet.
While your smart home hub is starting up, log into your Blue by ADT app. If you have not already done so, download the iOS or Android app by visiting www.BluebyADT.com/apps. Open the app and log in with the username and temporary password that was emailed to you/
Follow the in-app setup guide to connect your smart home hub to your home’s Wi-Fi network.
Note:Make sure your mobile device has Bluetooth set to ON. Your smartphone or tablet will need to pair over Bluetooth to your smart home hub for setup.
After activating your smart home hub, proceed with the in-app guide for setting up any sensors, devices, and cameras.
If you are unable to connect device to bluetooth:
Check the Status of the slash LED. If you are seeing a yellow/red blinking light, your hub is looking for a network and should be able to connect to your device via Bluetooth.
Make sure your mobile device is in the same room and close to the hub.
Check your iOS or Android device to ensure Bluetooth is enabled, then close and reopen the app and retry the set-up process.
If your hub still does not connect to Bluetooth, press and release the button on the bottom of the hub while plugged in. Then, close and reopen you Blue by ADT app
If you are unable to connect to Wi-Fi
Check your home network to make sure you are able to connect to other devices.
Check the Status of the slash LED. If you are seeing a yellow/red blinking light, you can reset your hub by pressing and releasing the red button on the bottom of the hub, while it is plugged in.
If your hub does not return to a connected state after a few minutes and continues to blink yellow/red, open your app, select Menu > Devices > select your hub > Cellular and Wi-Fi Settings. You should now be able to reconnect to your hub over Bluetooth and attempt to find your Wi-Fi network.
If your hub still does not connect, attempt to reboot your router. Once your router has fully booted up, check to see that the Wi-Fi connection has been re-established. If not, repeat steps 2 and 3.
Note: Make sure you are attempting to connect to a 2.4Ghz network with a bandwidth of least 2.0 Mbps upload and download.
Arming your system
Blue by ADT provides a variety of options for arming and disarming your system. The Blue by ADT Smart Home Hub includes a keypad that is built into the top of the device for convenient control. Depending on your needs, you may choose one of three different arming modes:
STAY:Press the Staybutton and then enter your User Code to arm in Stay Mode. Use this mode when you’re at home, entry and exit delays are on, and motion sensors are off.
AWAY:Press the Awaybutton and then enter your User Code to arm in Away Mode. Use this mode when no one’s home, entry and exit delays are on, and motion sensors are on.
NIGHT:Press the Nightbutton and then enter your User Code to arm in Night Mode. Use this mode when you’re in for the night, entry and exit delays are off, and motion sensors are off.
OFF: Press OFF and then enter your User Code to disarm your security system.
Note:By design, the exit and entry delays give you enough time to leave or enter your home without setting off a false alarm.
Tip: Make sure all windows and doors are closed before arming the system. You will get prompted to bypass the sensor if one is open when you try to arm the system. You can either close the door or window and try to arm again, or bypass the sensor so it won’t be monitored until the next time the system is armed.
For ADT Professionally Monitored Customers ONLY:
Panic Button: Your smart home hub includes a Panic button to be used in case of an emergency inside your home. For customers with ADT professional monitoring, the Panic button will immediately notify the monitoring center to automatically dispatch emergency services to help you.
Note: For self-monitored customers, the Panic button will play an audible alarm, but will not notify ADT or emergency services.
To trigger the Panic button: Press and hold the star (*) and pound (#) buttons on the keypad at the same time and hold for 2 seconds. If professionally monitored, you may request the monitoring center dispatch one of the following services directly after triggering a Panic Alarm:
• Press 1 for police • Press2 for fire • Press 3 for medical
Press OFF to cancel a Panic Alarm siren locally on your keypad or smart home hub.
Note:Once a Panic Alarm is triggered, you cannot cancel emergency services from being dispatched if you are professionally monitored.
Duress code:You can set up a unique duress code (different from your User Codes), which you can use if you feel threatened by someone forcing you to disarm from inside your home. When you enter this code, the alarm doesn’t sound — but a special duress message is sent to the monitoring center, and emergency services will respond appropriately if you are professionally monitored.
To create a duress code, in the Blue by ADT mobile app, select Menu > Users > (+) Add, and select Duress User.
Create a Duress User with a unique 4-digit duress code and then select Add User.
Note:Use the Panic button and duress code only in an emergency. There is no option to cancel dispatch if you are not in an emergency. Your local municipality and police department will treat this event as a false alarm.
Users & User Codes
Blue by ADT allows for multiple User Codes, which will enable you to keep track of who arms and disarms your system. You can manage users and User Codes in the Blue by ADT app or web portal, not on the keypad. To do this, log in and go to Menu > Users, and select User Name to view code details.
Master User Code: You will only have one 4-digit Master User Code, which gives you complete access to your entire system. Protect this code, and do not share it with others.
Users: Invite your trusted friends and family and keep track of who arms and disarms your system. Users will be invited via email, and they can set their login password, security question, and manage their notifications under My profile.
As the Master User, you may invite any of the following user types to your system:
1. Admin Users get full access to all platforms and functionalities. 2. Standard Users have access to monitoring, system control, and limited settings management.
As the Master User, you may also add any of the following user types to your system:
1. Basic Users can only arm/disarm. 2. Duress User is a code to disarm the system and notify the monitoring center. You may only have one duress code, which is shared by all, to trigger a duress alert to the monitoring center if professionally monitored.
Learn more about Users by visiting www.BluebyADT.com/support
What to do in the event of an alarm
Useful knowledge: What is a User Code? It’s your 4-digit PIN used to arm/disarm your system.
What is a Monitoring Passcode? This passcode is a phrase given verbally to the monitoring center to verify that you are the account holder. In the event of an alarm, you must provide it to prevent authorities from being dispatched to your home. You also need it to discuss any information with the monitoring center.
When your alarm is sounding, there are a few options for you to choose, depending on the scenario:
If it is a false alarm triggered by you, a loved one, or by accident, you have 30 seconds to disarm the alarm by entering your User Code. Doing this will cancel the alarm and return the system to normal with no further action.
If you do not enter a User Code within 30 seconds, the monitoring center will assume it is an emergency and call the primary contact. The primary contact can request emergency services or can cancel the alarm by providing the correct monitoring passcode to the dispatcher.
If the primary contact is unavailable or cannot provide the dispatcher with the monitoring passcode, the dispatcher will continue to call and ask the secondary contact for the correct monitoring passcode. Courtesy contacts will be called after emergency services are contacted.
If the incorrect monitoring passcode is provided or no contact can be reached, the monitoring center will contact the authorities.
Make sure you have a family emergency escape plan that specifies where to meet and what to do in case of an emergency.
Blue Smart Home Hub settings
To manage settings of your smart home hub, launch your Blue by ADT app or log in to the web portal. From there, you can manage the LED light settings, as well as audio settings for the various chimes and tones. If you do not want to have the Panic button enabled, you may also disable this feature. Learn more by visiting www.BluebyADT.com/support
Cameras, sensors, and devices: Follow the in-app guide for setting up the sensors and devices that come with your initial system purchase.
If you purchase additional sensors, devices, or cameras after the initial setup, you can easily pair those to your system by launching the app. Go into Menu> Devices and select (+) Add.
You can expand your security system at any time. Order online under Shop when logged into the customer portal or contact Blue by ADT to purchase additional devices at 877-464-7437.
LED reference guide
Your Blue Smart Home Hub has an LED light on the top of the unit. This reference guide will help you understand your device’s status.
Normal LED light patterns
Hub status
LED behavior
Disarmed (ready to arm)
Solid green
Armed (any mode)
Solid blue
Entry delay, exit delay
Blinking blue
Alarm, Panic
Blinking red
Disarmed (not ready to arm)
Blinking green
A device is faulted, lost, or has a low battery
Blinking yellow
Other LED light patterns
Hub status
LED behavior
Bootup
Blinking blue
Add sensor/device
Blinking purple
Downloading firmware
Alternating white andblue
No network connection
Alternating yellow andred
Network is connected
Alternating yellow and green
Connected to server, not activated
Alternating blue and yellow
Troubleshooting
Slash LED light
Hub status
What you should do
The light on the top of the smart home hub is blinking or alternating yellow/red.
The smart home hub is trying to connect to the internet, failed to connect, and is trying to connect again.
Ensure your home internet is working. If the internet is working and the light does not return to solid green, please reset the smart home hub by pressing and releasing the red reset button on the bottom of the smart home hub. If the issue remains, contact Technical Support.
The light on the top of the smart home hub is blinking or alternating white/blue.
The firmware is updating.
The light should return to green within approximately 15 minutes. If the light does not return to green, please contact Technical Support.
The light on the top of the smart home hub is blinking yellow.
A device is faulted, lost, or has a low battery, and the system is not ready to arm.
Launch your Blue by ADT app and select the issues triangle on the dashboard to view any open issues with your system.
