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Blue by ADT Security Touchpad updates

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Update

Effective September 30 2024, ADT will retire the SureMD ASUS tablet (distributed by LifeShield), and users will no longer be able to use it to arm/disarm their security system and view weather and cameras. Because we are committed to providing the latest innovations in safer, smarter home security, we need to retire this tablet and its older version of Windows. 

We encourage users to utilize their Blue by ADT app or keypad/touchpad to arm and disarm their system. The Blue by ADT app lets users conveniently access and control their security system on their smartphone anytime, from virtually anywhere.

Overview

Blue by ADT launched a new brand at the turn of 2020. Along with that, we have also updated several other features for your Blue by ADT Security Touchpad. Here are some of the new features and changes you can take advantage of.


New dashboard

This new dashboard will give you a simplified look at your cameras, event history, CRIMEWATCH, and smart home automation controls.

Here’s what your dashboard used to look like:
Old tablet dashboard

The new dashboard user interface will look like this:
New tablet dashboard


New arming panel

It will now be easier to arm your system in the correct mode by selecting the shield icon and selecting Stay, Away, or Instant.

Before, your arming panel looked like this:
Old tablet arming panel

Now, you will be able to arm your panel using this screen:
User-added image


New menu

The menu will be streamlined to make it easier for you to find what you’re looking for.

You’ll go from this:
User-added image

To this:
New tablet menu
 

Panic button update

The new panic button will be red and prominent, so you can easily find it in the event of an emergency.

Old:
Old tablet panic button

New:
New tablet panic button


New alert icon

Any open sensors or issues are displayed in a blue triangle that you can address and see the current status of your systems health.

Old:
Old tablet alert icon

New:
New tablet alert icon