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Base V1 - BSC1000

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OVERVIEW

The Base provides the primary means of communicating with the monitoring center. It has a 100 dB alarm that sounds while simultaneously contacting the monitoring center during an emergency. If the Base becomes damaged during a break in, the security system can utilize the Keypad / Console or Grid Extender to send out a distress signal (if there is a phone line or the Cellular Gateway in place), providing protections and security no matter what.
 

HOW TO SET UP THE BASE BSC1000 – STEP-BY-STEP INSTRUCTIONS 

Before you set up your Base BSC1000, you’ll need to decide where you want to place it in your home. This is the only component that needs to be connected to the Internet via a standard Ethernet cable.
  • Remove the battery cover  
  • Insert the battery (BSC1000), then replace the table stand by sliding it back on the main body of the Base
  • Plug the power adapter into the back of the Base. Then plug the other end of the power adapter into a wall outlet or a power strip
  • Connect the Ethernet Cable to any available port on your router (or modem/router combo) and the back of the Base 
Adding a Phone Line 
  • A standard phone line is not required, but if you have one, it can act as a backup form of communication in case your Internet service goes down. This is an OPTIONAL step.
If you have a phone line, connect one end to the Base and the other end to the wall phone jack.
 

TURNING ON OR OFF CHIMES, EXIT DELAY, ENTRY DELAY ON THE BASE

The Base BSC1001 can make a chiming sound when the alarm is not armed and door/window sensors are triggered. You can set an Entry Delay to give you a few moments to disarm your security system every time you enter your home. The Entry Delay Beep or Tone is a beeping sound that reminds you to disarm your system immediately or the alarm will sound. The security system has an Exit Delay beep. When you are leaving your home, after arming your system, it will sound a repeated beep to remind you to leave immediately. As soon as you exit and close the door, the Exit Delay beep will stop sounding, indicating that your system is armed. You can set the Exit Delay beep for both the Stay and Away system arm settings. If you prefer not to hear an Exit Delay Beep, you can mute it in the settings using Blue by ADT.
 
Adjust the Chime, Exit Delay, or Entry Delay on the Base using Blue by ADT Web or apps:
  • Log in to Blue by ADT or launch your Blue by ADT app. 
  • Once logged in, click on “Settings” tab in the navigation bar
  • Underneath the "Setting" tab, click on "Devices"
  • Under the column "Devices", click on the Base:
  • To enable chime exit or entry sound: Under the words “Chime Enabled” select ON button so it turns blue.
  • To disable chime exit or entry sound: Under the words “Chime Enabled” select OFF button so it turns blue.
  • Select “Save”
Note: At least one device (Base or Console) must have the entry and edit delay tones turned on, settings may show as disabled if that tone is already turned off on your console.  
 

SOLUTION TO BASE BSC1000 "NO INTERNET"

If your Base says “No Internet” try the following steps to resolve the issue:
 
NOTE: Confirm that you have working Internet. You can check this by logging online using your personal computer. If you do not have an Internet connection, contact your Internet service provider. Once you have confirmed your Internet is working, and your console still says “No Internet”, then follow the steps below using your Base:
  • Unplug power cord and remove battery
  • Plug power cable back into Base, then put battery back in
  • Wait 1 minute
  • If there is still a “No Internet” message, continue on to next steps:
  • Unplug power cord and remove battery
  • Unplug modem and router 
  • Wait 5 minutes
  • Plug in modem first. After it powers up and connects to Internet, plug in router (if you have one). Wait until all power up
  • Plug Ethernet cable and power cord back into Base
  • Plug battery back into Base
If there is still a “No Internet” message, you will need to delete the Base from your security system and re-add it. Follow these steps:
  • Unplug power cord from the back of Base and remove battery, but leave the Ethernet cable plugged in
  • On Console, press MENU button
  • Scroll down to Security Setup and press SELECT
  • Enter your Master Code
  • Scroll down to GCs or Handset and press SELECT
  • Scroll down to Base [Name] and press SELECT
  • Scroll down to DELETE and press DELETE, then press OK
  • On Base, plug in, then press and hold PAGE button
  • Wait until you hear 4 musical tones, then let go of button
  • On Console, under GCs and Handsets, scroll to Add New and press SELECT
  • You should see message “Base Found” and then “Base Added”. You can edit name if you wish, and press OK
  • Press TALK/END button on Console and check to see if “No Internet” message has disappeared
If the “No Internet” message still appears on the Console, please call Blue by ADT Customer Support at 877-464-7437
 

SOLUTION TO BASE BSC1000 "LOST BASE"

If your Console says “Lost [Base Name]” double check to make sure there is power. If power is confirmed, try the following steps to resolve the issue:
  • Unplug power cord from back of Base, remove battery but leave Ethernet cable plugged in
  • On the Console, press MENU button
  • Scroll down to Security Setup and press SELECT.
  • Enter Master Code*
  • Scroll down to GCs or Handset, and press SELECT
  • Scroll down to Base [Name] and press SELECT
  • Scroll down to DELETE and press DELETE. Then press OK
  • On Base, plug in, then press and hold PAGE button on front
  • Wait until you hear 4 Musical Beeps, then let go
  • On, under GCs and Handsets, scroll to Add New and press SELECT
  • You should see the message “Base Found” and then “Base Added”. You can edit the name if you wish, and press OK
  • Press TALK/END button on Console and check to see if “Lost Base” message has disappeared. If the “Lost Base” message still appears on Console, please call Blue by ADT Customer Support at 877-464-7437
 

SOLUTION TO BASE "LOW BATT" (LOW BATTERY)

If your Base has a low battery and the “Low Batt” message appears on the Console, you can follow these steps to resolve the issue:
  • Unplug power cable and remove battery, then plug power cable back in
  • Check to see if “Low Batt” message is still showing on Console screen
If message disappears, put battery back in. If “Low Batt” message reappears when battery is in place, you need to order a new battery. Contact Blue by ADT Customer Support, or order a new battery using the Blue by ADT Shop.
If the “Low Batt” message still appears, contact Blue by ADT Customer Support at 877-464-7437

Base V1